Jacksonville Auto Repair

5
Sandalwood Car Care

Incredibly pleased with this repair shop. I have now taken my car to this place twice, and both times everyone working at the shop was incredibly kind and explained accurately and succinctly the repairs that needed to be completed. In June 2017 my car suddenly wouldn't start, I had my car towed here as it was AAA approved and left the car overnight. I was called promptly the next morning and had it explained that I needed a new battery; this repair was done quickly and the staff were very kind. Later, in February 2018, I hit a curb (trying to avoid getting hit by another car) and knew at least that I needed 2 new tires. I took my car here again as I was so pleased with my previous service. Well, it turns out I needed more repairs than just 2 tires, but again the staff was incredibly kind in explaining to me what needed to be repaired, and even comforted me when I began crying about how I needed my car to take my cat to the vet (stressed out poor college student). Once everything was figured out, the repairs were completed in a timely manner. Just to exemplify the kindness of everyone working here: One of the technicians drove me back to my apartment 1.5 miles away once it was figured my car would need to be at the shop for more than one day, and when I paid for my repairs the service guy was nice enough to ask me about my cat. I sincerely hope I don't have another issue with my car for a while, but if I do I definitely will be taking my car to this amazing business.

5
Sandalwood Car Care

This place is awesome. Fair pricing, great customer service, and dedicated mechanics. The money I saved was unbelievable. I will definitely use them again and again. If I could give ten stars I would.

5
Sandalwood Car Care

On vacation in FL and my clutch goes out. Don't know where to find a good repair shop. AAA recommended Sandlewood Auto Care. I can not rant and rave or think of the proper adjective to express my complete SATISFACTION with not only the repairs but how well I was treated and the wonderful Customer Service I received. My car was packed with all of my belongings and nothing was missing. My car runs like its new and I would highly recommend this shop to everyone. Plus if you are a AAA member you get a 10% discount!!

5
Sandalwood Car Care

Never have I felt more comfortable with walking into a place like this and feeling completely at ease. Every single person is here to help you in making your experience the best. Not only do they explain what is wrong and why it's necessary for it to be fixed/ replaced. I highly recommend Sandalwood Car Care for all of your automotive needs!!

5
Sandalwood Car Care

First time customer, was very impressed with this long time family owned Jacksonville business. Straightforward, honest, pleasant, great service, genuine passion for the work performed and my satisfaction. I will be back for future service needs.

5
Sandalwood Car Care

Excellent work on our Chevy TrailBlazer. Had a major alignment problem which was efficiently repaired by the professional team at Sandalwood Car Care. Top notch Customer Service and extremely fair pricing as well. Highly recommend Sandalwood CC for any car or tire issues.

5
Sandalwood Car Care

Great work!

5
Sandalwood Car Care

Vacationing in JAX when my 2003 Suburban began to make a noise inside the front left wheel well. Needed a place to evaluate the problem and hopefully fix it. Being a AAA member looked for a place that was AAA approved and highly rated when I found Sandalwood Car Care. Made an online appointment on Sunday afternoon for 7:30 AM Monday morning. The team at Sandalwood is extremely professional. The tech "Scott" that worked on my vechile was very direct, efficient, and knowledgeable. Not only did he analyze and identify the problem he replaced the front wheel bearing in record time. He also provided input about other issues that would need to be looked into in the future when I got home to ATL. Can't thank the guys enough.

5
Sandalwood Car Care

Sandalwood Car Care is the best kept secret in the AREA of Jacksonville! I am new to the big city life but have felt nothing love and have received the BEST customer service! Customer experience is the most important part of business! Bill and his awesome staff have been genuine and honest with every service I have inquired about and/or purchased! My experience started from a free car inspection which has turned into a permanent customer. If they decided to sell hamburgers, I would buy just because they are offering it! Lol I fully endorse this establishment! To me they are the Kings in God's Kingdom of the Car Care Industry! Come experience it for yourself! You won't regret it! By the way, they are VETERANS, which are still serving OUR Great Country!

5
Sandalwood Car Care

Jeff and Wayne were friendly and knowledgeable, my repairs were done well and in a timely manner.